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6 must-ask questions earlier than shopping for POS system


As if working a pizza idea wasn’t already sophisticated sufficient, you now must take care of an impending recession, altering visitor expectations, workers shortages, and revenue-stifling third-party supply commissions. So, how are you going to fight ever-narrowing revenue margins? If it have been solely a matter of laborious work, you’d already be there, however the reality is, laborious work would not all the time translate to raised earnings. That is the place know-how may also help. Right this moment’s cloud-based point-of-sale (POS) methods may also help transfer the revenue needle in your pizzeria, serving to you streamline operations and enhance income.

With that stated, right now’s POS market is overflowing with choices, and never all of them are proper for pizza ideas. Earlier than investing in a brand new system, ask these 6 questions.

1. Is the POS quick and simple to study?

With our lean labor market — on prime of the standard churn of seasonal staff — you’ll be able to’t afford lengthy onboarding for brand spanking new staff. With the unsuitable POS, you may be losing money and time coaching staff and managers to navigate complicated menu flows and a clunky checkout course of.

Earlier than upgrading to a brand new POS, you may need to make sure that the menu is straightforward to navigate for employees and that it may possibly deal with your particular necessities for modifiers and add-ons. On the again finish, test to see how simple it’s to replace your menu and workers permissions — and that you are able to do so remotely. Lastly, is the KDS or print routing going to assist streamline your back-of-house with orders going to the kitchen and bar precisely the way in which you need it configured?

2. Does it combine with takeout & supply?

Takeout & supply is an integral income supply for almost each restaurant right now, significantly so for pizza ideas. The issue is twofold. First, third-party supply apps proceed to eat up market share — and your earnings. Second, managing in-house, on-line and cell orders, in addition to curbside pick-up and supply, means having to leap round from one software program platform or pill to a different, none of which speak to one another. The answer is a POS that mixes all into one system.

Ensure you’re new POS affords:

  • Constructed-in on-line ordering to let company order immediately out of your web site and Google with out expensive third-party commissions.
  • The power to throttle on-line orders when your eating room is bustling to maintain the kitchen sane.
  • A software program integration that funnels inevitable third-party orders immediately into your POS to avoid wasting you time and remove errors.
  • In the event you handle your personal supply drivers, a software program integration that sends supply orders immediately out of your POS to drivers with AI-powered instructions to reduce supply time.
  • If you do not have your personal supply drivers, an integration with a trusted courier service with a reduced flat-fee price supply charge.

3. Does it make it simple to handle worker schedules and payroll?

Attracting and maintaining expertise is essential to offering higher visitor experiences and guaranteeing your operations run easily. On the naked minimal, make sure that your new POS makes it simple to create and replace workers profiles and permissions remotely and likewise makes it simple for employees to clock-in and -out proper from the POS.

However that is simply the beginning. To essentially save time and create a stellar worker expertise, you may need a two-way integration with a extra in-depth labor administration platform that helps you:

  • Finances and schedule labor.
  • Implement labor compliance guidelines like breaks and shift durations.
  • Streamline payroll and scale back tip pooling and payout all the way down to minutes.
  • Handle staff throughout a number of places.

4. Does it offer you instruments to show tables sooner?

Chopping prices and boosting effectivity is just half the battle. When deciding the way to enhance pizza gross sales, look no additional than customer-facing countertop shows, handheld POS gadgets, and QR order and pay.

  • For counter-service operations, customer-facing shows maintain the road transferring quick, enhance worker take-home pay with preset tip options and assist enhance income with built-in digital loyalty rewards
  • Handheld POS gadgets are excellent for full-service eating places, enabling your servers to cowl extra tables and switch them sooner, with larger tip payouts
  • QR order and pay is an ideal answer or complement to both of the above choices, enabling company to manage their ordering expertise and minimizing your headcount wants

5. Does it have in-depth, easy-to-understand reporting?

With provide chain points and inflation affecting meals costs, certainly one of your finest strategies for controlling prices is adjusting your menu. However you’ll be able to solely make knowledgeable selections when you will have correct, real-time information, so earlier than selecting a brand new POS, be sure you take a deep dive into its reporting capabilities.

On the minimal, you may need an easy-to-understand each day gross sales recap to watch each day tendencies, a visible product combine with modifiers report back to see which pies and toppings are promoting, and worker gross sales reviews to see how your staff is performing. Then, relying in your operations, you may produce other particular reviews that may enable you make higher enterprise selections.

6. Does all of it work collectively?

Not all point-of-sale methods are meant for pizza ideas, so when in search of a brand new pizza POS system, make sure that to do your due diligence and guarantee it has all of the options and capabilities you want. When you’ll be able to mix all the assorted points of your enterprise into one built-in system—versus counting on disconnected software program and on-line providers — you may see the outcomes, each in your backside line and the additional time you will have on the finish of the day.

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